Stiff knees, window seat
Squeezed in by the window, trapped behind two sleeping strangers for nine hours. Getting up hurts, so they don't, and by landing everything has seized up.
The seat you pick decides how you'll feel when you land. This free checklist shows you where to sit, what to pack, how to book airport assistance and what to do on board when you have bad knees or a bad back.
See what's on each page and how to use it before your next long flight.
The checklist walk-through will appear here.
Four years working long-haul cabins, nine hours at a time. Most of the pain I saw on board started at booking.
Squeezed in by the window, trapped behind two sleeping strangers for nine hours. Getting up hurts, so they don't, and by landing everything has seized up.
They pay for the bulkhead and then find the catch: armrests that don't lift, a narrower seat, no space for their bag, and sometimes a bassinet right in front.
Not the meal. Not the movie. The seat. Get that right and the rest of the flight gets easier.
Tick it off from the day you book to the moment you land. Everything from the video, plus the things there wasn't time to cover.
Fill in your flight, aircraft type, first-choice and backup seat, and your better leg, so you know exactly what to ask for.
It's free, it isn't only for wheelchair users, and you don't need a doctor's note. Long walks, stairs or queues are reason enough. Here's how to make sure it actually works on the day.
Colour-coded seat map
Booking to packing
Six seated exercises
Fill-in seat plan
Assistance codes explained
Fill-in assistance plan
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It makes sure the checklist goes to the right person and that nobody can sign you up without your say-so. Click the button in the email and the PDF downloads immediately. If the email doesn't arrive within a few minutes, check your Spam or Promotions folder.
Signing up for the checklist adds you to the newsletter, which sends occasional travel tips from the cabin crew side, not daily emails. Every email has a one-click unsubscribe link, and we never sell your address. Our privacy policy explains exactly how your details are used.
It's designed to print on three sheets of A4 (or US Letter with "Fit to page"), so you can tick it off with a pen. It also works fine on your phone or tablet.
No. These are practical tips from four years of working long-haul flights. If you have a medical condition, or you're at higher risk of blood clots, speak to your doctor before you fly.
Yes. Page 3 walks you through booking assistance, the codes crew use, what happens at the airport and on board, and what to expect when you land, for flights in the US, UK and Europe.
Yes. It doesn't depend on one airline. Where rules differ, like exit rows, assistance and seat maps, it tells you exactly what to check with yours.
Pick the right seat, pack the right things, and land able to walk off the plane without wincing.
Get the free checklist